Information Technology Support (ITS) is a basic level of support that allows users to receive necessary assistance when working with BAS software products using online services.
By entering into an ITS agreement, users of business automation software receive: legal updates; a professional Information Technology Support system; and service and consulting services.
| Service/package | PROF | TECHNO | RETRO* | TECHNICAL SUPPORT | ACCOUNTING | FREDO |
| Access to updates | + | + | + | |||
| Consultation Line | + | + | + | |||
| Information system ITS | + | + | + | |||
| FREDO Report and FREDO Document | + | + | + | + | ||
| Lectorium | + | + | + | + | ||
| Auditor consultation | + | + | + | |||
| RDI Service | + | + | + | |||
| Pactum Counterparty | + | |||||
| Cost per month, UAH, from ** | 990 | 660 | 1395 | 300 | 590 | 120 |
*The RETRO package is available only for UTP and UVP software products
**Price per month, in conversion, when purchasing a package for the full period
